Privacy Policy

    Last updated: 7 April 2026

    1. Introduction

    TX Fabric ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our services, or interact with us.

    By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

    2. Information We Collect

    We may collect the following categories of information:

    Personal Information

    • Name, email address, phone number
    • Company name and job title
    • Payment and billing information
    • Account credentials

    Technical Information

    • IP address, browser type, and operating system
    • Device identifiers and screen resolution
    • Pages visited, time spent, and navigation paths
    • Referring URLs and search terms

    Cookies and Tracking

    We use cookies and similar technologies to enhance your experience, analyse usage, and deliver relevant content. You can manage your cookie preferences through our cookie consent settings at any time.

    3. How We Use Your Information

    We use your information for the following purposes:

    • Providing, maintaining, and improving our services
    • Processing transactions and managing merchant accounts
    • Responding to enquiries and providing customer support
    • Sending service-related communications
    • Analysing usage patterns to improve our platform
    • Complying with legal obligations and preventing fraud
    • Marketing and promotional communications (with your consent)

    4. Legal Basis for Processing

    We process your personal data based on:

    • Consent: Where you have given explicit consent for specific processing activities.
    • Contractual necessity: To fulfil our obligations under contracts with you.
    • Legitimate interests: For purposes that are in our legitimate business interests, provided they do not override your rights.
    • Legal obligation: Where processing is necessary to comply with applicable laws.

    5. Data Sharing and Disclosure

    We may share your information with:

    We do not sell your personal information to third parties.

    • Service providers: Third parties who assist us in operating our platform (e.g., hosting, analytics, payment processing).
    • Business partners: Payment providers and financial institutions as necessary to deliver our services.
    • Legal authorities: When required by law, regulation, or legal process.
    • Corporate transactions: In connection with a merger, acquisition, or sale of assets.

    6. Data Retention

    We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

    7. Data Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, regular security assessments, and compliance with industry standards such as PCI DSS.

    8. Your Rights

    Under applicable data protection laws, you have the right to:

    • Access: Request a copy of the personal data we hold about you.
    • Rectification: Request correction of inaccurate or incomplete data.
    • Erasure: Request deletion of your personal data.
    • Restriction: Request limitation of processing in certain circumstances.
    • Portability: Receive your data in a structured, machine-readable format.
    • Objection: Object to processing based on legitimate interests or for marketing purposes.
    • Withdraw consent: Withdraw consent at any time where processing is based on consent.

    To exercise any of these rights, please contact us at privacy@tx-fabric.com.

    9. International Data Transfers

    Your data may be transferred to and processed in countries outside your country of residence. Where such transfers take place, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your personal data.

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

    11. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.

    13. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    TX Fabric

    Email: privacy@tx-fabric.com